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Refund policy

In order to ensure your understanding of our 30-Day Return and Refund Policy, please read it carefully in its entirety before or after placing an order with us, or before considering a return. Once an order is placed with https://canmeilights.com/, it is understood that you’ve read and agree to this policy.

 

We allow you to return all new, unused, unsealed, and resalable items in their original packaging within 30 days of delivery for a full refund (minus actual shipping costs we incurred), you should afford the return shipping cost. Naturally, if your return is because of our error, we'll pay these shipping costs. If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we'll work with you to get it replaced.

 

Return Eligibility

 

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must be unsealed and, in the original manufacturer’s box and packaging and be free of writing.
  • Must not be missing pieces
  • Must not be clearance/liquidations/closeout
  • Must not customize products.

Custom orders, large contract jobs (over $1500), and parts cannot be returned.

 

Please contact customer service at 020-22095443 or send an email to sales003@canmeilights.com to receive a return authorization.

 

Please do not ship items back to us or to our manufacturers without prior authorization!

 

We need to be able to track your order and without calling us first our warehouse will have no idea what to do with your box when it arrives. We cannot be responsible for orders shipped to us without prior authorization.

 

For any questions or concerns, you may call our customer service number at 020-22095443 or email us at @sales003@canmeilights.com. Outside of normal business hours, you may use the ‘’Contact Us” form to get in touch with us. Our customer service agents will try to get in touch with you within 24 hours.