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Warranty Claims

Since most products at  https://canmeilights.com/ include1 year warranty, they can be replaced, refunded, or exchanged at any time between the date of purchase and the date of warranty expiration if they are found to be defective or damaged. To claim a warranty product, please contact sales003@canmeilights.com

 

The following products are not covered by the warranty:

 

CANMEIJIA shall have no responsibility under this Warranty for any failure of the Products that results from external causes, including without limitation: acts of nature; physical damage; exposure to adverse or hazardous chemicals or other substances; use of reactive cleaning agents and/or harsh chemicals in proximity to the Products; adverse environmental conditions; vandalism; fire; induced vibrations or similar phenomena that result in fatigue failure; harmonic oscillation or resonance associated with movement of air currents around the Product; animal or insect activity; fault or negligence of the purchaser of the Products.

 

ADDITIONAL HELP

 

For any questions or concerns, you may call our customer service number 020-22095443 or email us at @sales003@canmeilights.com. Outside of normal business hours, you may use the ‘’Contact Us” form to get in touch with us. Our customer service agents will try to get in touch with you within 24 hours.

CANMEIJIA Development History

More details about the development history of CANMEIJIA, thank you for understanding
2013 Establishing a Company Starting a Business from Scratch
Canmei Lighting was established. The founder started from scratch and opened a Taobao personal store. He was full of passion and dreams and embarked on the road of entrepreneurship with the spirit of self-improvement.
2014 Register a Trademark and Build a Brand
Registered the "CANMEIJIA" trademark, adhered to the direction of independent brand development, settled on Tmall and 1688 platforms, and began to embark on the road of building a brand through e-commerce channels
2015 Establish Factory and Integrate Development
Established Zhongshan branch and factory to achieve integrated development of R&D, production, sales and service, and became the TOP10 and 1688KA merchants in Tmall's main categories
2016 Go Abroad and Diversify Development
Enter the AliExpress platform, register multiple brands, establish the vision of "achieving a team with dreams", fission multiple e-commerce operation teams, and start the diversified development of multiple channels and brands at home and abroad.
2017 Brand Upgrade and Build Reputation
The "CANMEIJIA" brand hires celebrity endorsements, focuses on building brand image, passed ISO9001:2008 quality system certification, and won the title of "Guangdong Province Quality Brand Demonstration Enterprise"
2018 Learning and improving, Winning Awards
Leveraging corporate management consulting and training institutions to improve the management knowledge and capabilities of all employees, it won the Alibaba Global Small and Medium Enterprises Golden Bull Award and became a 1688 new force online merchant.
2019 Overseas Registration, Brand Overseas
The "CANMEIJIA" brand has registered multiple national trademarks, opened Alibaba International Station, established a foreign trade sales team, and combined B2B and B2C channels to create a global brand.
2020 Increase investment and Win another Award
Selected as an SKA merchant on Alibaba International Station and won the SKA Excellence Award. The brand was featured on the NASDAQ advertising screen in Times Square, New York, USA.
2021In-depth Research and Development to Enhance Product Advantages
In-depth research and development, improved product advantages, increased investment in product research and development, registered national invention patents and multiple real-name new and appearance patents, and obtained national high-tech enterprise certification
2022 Lay out Overseas Warehouses and Upgrade Supply Chain
Expand the number of overseas warehouses, and cooperate with more than 40 overseas warehouses in 12 countries around the world, greatly improving customer delivery timeliness and after-sales service

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